How to increase the speed of your service by 10 minutes.

Let’s face it, the service your customers receive while dining-in accounts for more than 50% of the satisfaction factors. And in today’s world it is easier to generate repeated revenue than to increase your customer base. So you don’t want to lose your customers to bad and slow service or to have a 3-star rating […]

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How much are you using your POS to control fraud?

As managers, we all have this idealized concept that our personnel are loyal, sincere and reliable. It is hard for us to imagine that our favorite staff member is greedy and steals! But the truth is that internal retail heist is real; in a Pinkerton Survey of more than 80,000 retail workers, 40% judge petty […]

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